Lodging Cancellation Policy

Booking & Payment

A valid credit or debit card is required to book any lodging reservation. By booking, you authorize Fairview Boarding to charge this card for deposits, cancellation fees, no-show fees, and any balance due under this policy. 

 

Please keep your card on file up to date. If your card changes or expires, let us know before your stay.

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Deposits

All guests: A deposit or payment in full may also be required for:

• Holiday reservations

• Peak season reservations

• Extended stays of 10 days or longer

 

Guests who have previously cancelled on the day of arrival or missed a scheduled reservation will be required to pay a 50% deposit on future bookings.

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Cancellations

Because we reserve space specifically for your dog, the following fees apply:

• More than 5 days’ notice: No fee

• 3 to 5 days’ notice: 33% cancellation fee

• Less than 72 hours’ notice: 100% of any deposit paid, or 50% of the reservation if no deposit was collected

 

No-Shows

Reservations not cancelled before the scheduled arrival time are considered a no-show and will be charged 100% of any deposit paid, or 50% of the reservation, whichever is greater. Guests who no-show will be required to pay a 50% deposit on all future reservations.

 

Early Departures

Your dates are held exclusively for your dog. Because we can’t refill that space on short notice, early departures are charged for the full scheduled stay.

 

Refunds

Credit card refunds are subject to a 3% processing fee, which covers the non-refundable fee charged by our payment processor.

 

Unpaid Balances

Any unpaid fees must be paid in full before future reservations or services can be booked.